Product Safety Field Engineer
Position Summary:
Act as a Product Safety Field Engineer for TÜV SÜD America, inspect, test, and photograph products for conformity assessment using international and national regulations with deliverables to clients being Certificates, Test Reports, and/or Technical Reports as quoted. Providing engineering expertise and operational support for Product Safety Testing.
Full time exempt position for TÜV SÜD America Inc., Product Service division.
This position is an on-site and field-work position with opportunities for hybrid based on business needs.
Responsibilities:
- Perform field evaluations and inspections in accordance with required performance standards and requirements.
- Analyze and evaluate test results against applicable requirements.
- Perform Safety testing per requirements detailed in Safety standards and test procedures in a laboratory or client site environment when needed. Review test plans and specifications prior to test.
- Prepare technical reports and other documentation for customer products to the appropriate standards.
- Generate revenue by billing engineering time to TÜV SÜD America customers, usually on a project basis (Constructional Review, Testing, Preliminary Evaluations and Certification activities).
- Ensure that all test documentation is completed in an accurate and timely manner and is ready to be incorporated into a test report.
- Maintain knowledge of proper operational procedures of all test equipment and assure proper calibration and functioning of all test equipment.
- Make certain that standard lab operating procedures are followed including, but not limited to, test documentation, equipment storage, test area clean-up and test area sign out.
- Participate in customer “kick-off” meetings to ensure the customer and lab are fully aware of the test plan and samples are properly configured for the testing in question
- Prepare and review test reports and provide constructive feedback to other personnel to increase the overall quality of the final product
- Keep abreast of the latest design theory, including detailed theoretical knowledge in relevant technical areas, stay up to date with current product standards, test procedures, instrumentation, and technology by participating in internal training sessions, attending external seminars, and reading technical articles
- Ensure that the test areas and equipment are in good condition and ready to perform the tests required by the customer. Examine the requirements of each test scheduled, to avoid conflicts or shortcomings regarding equipment, test areas and personnel qualifications.
- Actively work as part of the regional product safety team in preparation and hosting audits (internal/external).
- Promote a positive work environment, through improved communication, improved lab organization, and positive reinforcement for a job well done. To reach a level whereby the positive attitudes of our employees will feed on one another, improving customer satisfaction for both our internal and external customers.
- Provide engineering expertise to TÜV SÜD America clients during mitigation to ensure product compliance with international Safety requirements.
- Collaborate with the Technical Support team in association with the Account Executives providing time estimates for testing and other technical support for Safety projects, including the support to customers regarding the application of standards, test procedures, and certification requirements.
- Communicate in a courteous and effective manner with internal and external customers in all circumstances including providing technical feedback for quotes, answering questions, relaying messages and providing information regarding standards, test procedures, to bring product into compliance with requirements. Maintain confidentiality of customers, products tested and appropriate internal information
Qualification
Education & Experience:
- BS in Electrical Engineering, or equivalent experience
- Minimum three (2) years Product Safety or field evaluation experience
- Previous experience using consumer product safety standards; Medical Standards being a plus.
- Understanding and previous experience with ISO 17025, CRM and SAP platforms is to be preferred.
- Accurate, clear, and timely communicate of information, upward and lateral, including verbal, written and listening skills.
- Driver’s license, willingness to travel to test sites within Canada or abroad
Knowledge, Skills and Abilities:
- Demonstrated ability to work independently and in a team environment;
- Demonstrated, excellent oral and written communication skills;
- Self-starter with a positive outlook and motivated attitude;
- Ability to plan and organize giving attention to detail and follow-through.
- Comfortable dealing with customers at all levels
- Has reliable judgment that is consistent, adaptable to unusual situations, and realistic
- Must have a common-sense approach to solving problems.
- Willingness to consider other’s ideas and to work with others
Additional information
Equal Opportunity Employer – Disability and Veteran
TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
For more information on applicable equal employment regulations, please refer to the following: Labor Law 2025