Coordinator Client Relationship Management EU
Position Summary:
This role reports to and works very closely with the Principle Consulting Lead EMEA & APAC and all Client/Account Executives domestically and internationally. The Sales Operations Assistant must provide superior client service by identifying client and prospect needs in support of CE’s and AE’s and following through to completion while keeping all parties informed throughout the process.
Responsibilities:
- Responsible for generating reports from Proposal Log/CRM – Bowler, Significant Wins, YTD Bookings Data, Project Services, Arc Flash, and Accepted Sales for Marketing department.
- Responsible for Prop Log/CRM sales data entries and updates
- Responsible for Client Relationship Team Funnel data entries and updates
- Responsible for CRM data entries of sales and account information
- Responsible for Client Reference Log data entries and updates
- Support account managers in initiating and completing request for request for proposals (RFP), presentations, and stewardship reports plus reconciliations
- EDA entry and GRIPPS setup (new, renewal, carryover)
- Prepare contract/ Addendum/ Appendix A
- Support TNE billing, tracking, and invoice requests
- Maintain internal communication documents
- Update and keep track of various sales/ account management documents
- Assist in the development and proofreading of GRC client and external Presentations/ Proposals
- Update/ Assist with Brand Refresh on Marketing Materials, Sample Reports, Sales Tools, etc.
- Assist with Event planning and execution such as invitations, keeping tracks of RSVPs, and post event follow up.
- Research companies and obtain info to support the sales process
- Participate in various projects, as needed
- All other administrative supports as needed
- Understand GRC internal systems and applications
Qualification
Education and Experience:
- Proven Business/Management Assistant related experience, or equivalent experience
- CRM experience a plus
Specific Skills, Knowledge and Abilities:
- Excellent computer skills in Excel, Word, PowerPoint, Paint/ Picture Manager, PDF, Power BI
- Excellent verbal and written communication skills
- Ability to multi-tasked, prioritize, and manage time effectively
- Ability to understand RFP requirements for preparation of pricing, proposal, and presentation documents
- Motivated – energetic, proactive, creative self-starter, and a team player with integrity
- Confident – able to take a task and complete using good judgment and sound reasoning
- Accurate and attentive to details
- Reliable – able to work independently and collaboratively
- Excellent organizational skills
Additional information
Equal Opportunity Employer – Disability and Veteran
TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
For more information on applicable equal employment regulations, please refer to the following: Labor Law 2025